Q 3: What is the ruling on
listening to songs on the telephone when calling the airlines office to book a ticket?
They often run a recorded message followed by a song or a piece of music while the client is on hold. Also in the introduction of some religious or scientific programs, they run a piece of music used as a prelude to the main program.
It is not permissible to listen to songs. As for accidental listening such as while on hold on the phone or walking in the street, there is nothing wrong with it.May Allah grant us success. May peace and blessings be upon our Prophet Muhammad, his family, and Companions.